FAQs

Yes. You must be at least 21 years old to purchase alcohol from Del Mesa Liquor, and the person accepting the delivery must also be 21 or older with a valid ID. This applies to gifts too — the recipient, not just the buyer, must be of legal drinking age.

We accept Visa, Mastercard, Discover, American Express and JCB credit cards, as well as PayPal. Your card is charged when your order is placed. Our Fast Checkout option lets you securely save your card details so you don't have to re-enter them on future orders.

Items can't be added to an existing order once it's placed. We can cancel the original order so you can place a new one, or take a second order and combine the two with adjusted shipping — email us as soon as possible and we'll sort it out. If you need to change the delivery address, contact us immediately: we'll make a good-faith effort to reroute it, though address-change fees charged by the carrier are passed on to the customer.

We'll email you with the item's next availability. You can wait for it to arrive, swap it for another item, or remove it from the order — and we'll adjust the payment accordingly.

Not always. In-store prices can differ from the prices on this website, and we don't price-match our own store or other retailers. All orders ship from our San Diego retail store at 6090 Friars Road, San Diego, CA 92108.

Most orders are processed and ship within 5 business days. Once shipped, please allow up to 5 business days for transit. Every shipment gets a tracking number, which we email to you once your order is on its way. Shipping charges are calculated at checkout based on weight, destination and delivery method — enter your ZIP code during checkout to see the estimate. Express delivery orders placed by 2pm PST ship the same day.

We ship within the United States to the states our carriers serve for alcohol delivery; we don't offer international shipping. Alcohol shipping laws vary by state and county, and you're responsible for confirming that your state allows alcohol to be shipped to you — if your state isn't offered at checkout, we can't ship there.

Yes. Every delivery must be signed for by an adult aged 21 or over with valid ID. Packages are never left at the front door, with a doorman, or anywhere else without that signature — if nobody eligible is home, the carrier will attempt redelivery or hold the package per their policy.

Orders ship in durable boxes with layers of foam cushioning to protect the bottles. Bottles that come in original manufacturer packaging, and irregular-shaped bottles, are packed securely at our discretion. Shipping insurance is offered at checkout and is recommended, especially for rare or high-value bottles.

Yes — extreme heat or cold can harm wine and spirits in transit. If severe weather is expected along the route, contact us and we'll hold your order until conditions improve.

Yes. In-store collection is available at 6090 Friars Road, San Diego, CA 92108, and pickup orders are usually ready within 1 to 7 business days. Bring a valid ID — alcohol can only be released to someone 21 or older.

All sales are final and we don't accept returns. If you placed an order by accident, email us immediately at support@delmesaliquor.com and we'll refund it in full; cancellation requests that come in later are subject to a 25% restocking fee. Our full policy is on the Shipping & Return Policy page.

Check your order as soon as it's delivered and report any missing or incorrect item within 5 calendar days. If we shipped the wrong item, email a photo of the sealed bottle and its box to support@delmesaliquor.com with your order number and we'll make it right.

If you added shipping insurance at checkout, email us your order number at support@delmesaliquor.com. Without insurance, transit risk sits with the customer, so we recommend insuring valuable bottles. Note that leaks are considered a manufacturer defect under our policy — see the Shipping & Return Policy page for details.

Usually, yes. If one of our distributors carries it, we can get it. Email or call us with what you're looking for and we'll check availability and pricing for you.

Gladly — tell us what you usually drink, what it's for, and your budget, by email or phone, and we'll point you at the right bottle. You can also browse our Top Selling and Rare & Top Shelf collections for the bottles people reach for most.

Yes. We offer greeting cards and gift wrap to make a bottle gift-ready, and our Gift Sets collection is built for exactly this. Remember the recipient must be 21 or older and present ID at delivery — alcohol deliveries can't be left unsigned.

Yes — client gifts, team gifts, events and holiday orders, with gift wrap, greeting cards and personalized messages or business-logo customization. See our Corporate Gifting page or contact us for a quote.

Del Mesa Rewards is our loyalty program — members earn on purchases and unlock member benefits. Details and sign-up are on the Rewards page.